FAQ

Generally, check these details about your TV and home — ensure the TV VESA pattern is within the minimum and maximum VESA patterns of the mount; ensure the TV is under the mount’s weight capacity; ensure you have either solid concrete / brick walls or wood studs up to 16 inches apart (24 inches apart for XML006-24K). Decide what style of mount works best for you — articulating, tilting, or a simple fixed mount.

We would recommend using our model XML006-24K. This is a full motion mount that fits most TVs from 42-80″ and can reach wood studs up to 24 inches apart. All other double stud mounts are for wood studs up to 16″ apart. We do provide a separate wall plate bar that can be used for these mounts; this bar will reach wood studs up to 24″ apart.

A fixed mount is great for a customer’s basic needs. If you plan to keep your TV in one position, a fixed mount is perfect for you. They will sit flush against your wall and are easy to install.

A tilt mount is useful if you are installing in an area above eye level, such as above a fireplace. You will be able to tilt your TV downward to avoid straining your neck to see the screen. Tilt options also help with glare from windows or lamps.

A full motion mount is ideal for versatile use. You’ll be able to extend, swivel and tilt your TV for different viewing positions in different areas of your room. Being able to to extend your TV forward also helps with cable management and accessing the back of your TV.

VESA is an acronym for Video Electronics Standards Association. This refers to the four mounting holes on the back of your TV. The measurements are usually in millimeters. To figure out your TV VESA pattern, measure your mounting holes form left to right and top to bottom. You can also find your VESA pattern online using your TV model number.

Our mounts can be safely installed into solid concrete/brick and wood studs. If you are installing into solid concrete/brick, please use the provided concrete anchors. These anchors are for solid concrete/brick ONLY. Our mount can NOT be installed into drywall, metal studs, or concrete block; we also do not recommend installing our mount into these types of walls using anchors, toggle bolts, etc.

You can visit www.handy.com for installation services. Click on “TV hanging” services. Type in your zip code, how many televisions you have and your email address. They will send you a quote for installers in your area.

Concrete anchors can be used for solid concrete or brick walls. Do not use anchors for any other type of wall. Please call 800-460-0956 to request the concrete anchors and they will be shipped out to you free of charge.

Some tools that are needed to install your mount are not included. The tools you will need are — electric drill, screwdriver, tape measure, pencil, 1/2 in socket wrench. For wood stud assembly, you will also need a stud finder and 7/32″ wood drill bit. For concrete wall assembly, you will need a 3/8″ masonry drill bit and a hammer.

It is okay if your TV is a few inches larger than the maximum size range. You must ensure that your TV VESA pattern is compatible and that your TV is under the weight capacity. Going aboe the recommended weight capacity will void yor warranty and is not safe.

Once the bracket is installed, you will not be able to adjust the vertical position of the bracket on the wall. The TV bracket itself includes +/-3° post-installation adjustment that allows for perfect TV leveling, and +5° /-15° tilt.

Either full motion or tilt mounts work great at reducing glare.

Typically our mounts are sold through Amazon and Home Depot websites. We may be able to assist if you are placing a bulk order of 20 or more mounts. Orders can be returned through the same method they were purchased — either through Amazon or Home Depot.